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"RJR's business among Blacks is underdeveloped.... Further, given their strong preference for menthol flavor, we probably need to devote more attention to Blacks than before in the development of our marketing plans...In fact, I even feel that a project designed to develop a cigarette for Blacks may be a viable business proposition."
B&W's target market for this proposal is lower-income or unemployed young adult black males.
The B&W marketing employee says that a rationale for selling 10-packs of cigarettes is that it
"Will generate purchase when target audience suffers greatest financial need (just before the next pay check/government check arrives.)"
COMPANY: Brown and Williamson Tobacco Corp.
Type: Memorandum
Author: Forsythe, A.G.
Recipient: Lewis, L.R.; Gravely, L.E.
Subject: Marketing; Market Trends and Projections; Income; Ethnic
Groups; Demographics; Consumer Markets; African Americans
Region: United States
Document date: 19850417
Site: Tobacco Documents Online
http://www.tobaccodocuments.org/
Bates No.: 542004058/4061
Non-Bates ID# (Trial Exhibit Number, etc.):
166496-166496
URL:
http://www.tobaccodocuments.org/view.cfm?source=snapBW&docid=166496&showImages=yes
Notes: The Brown & Williamson Tobacco Documents
site is a bear to use. Best to view this on TDO.
No. of Pages: 4
Thanks to: Mirolsaw Kulowski of Poland (and Newark)
Subject: KOOL 10's
Purpose
To recommend development of a KOOL Kings 10's plan for implementation in test or nationally as soon as possible. KOOL Kings 10's would be priced at the same price per stick so as to sell at about half the price of KOOL 20's. Since the focus of communication would be at POP, 10's would be targeted to KMDP and pack oriented outlets. Judgmentally, the cost (and risk) of 10's is minimal.
Rationale
--Per the just reported 1984 Black Smoker Study results from Larry Gravely, 10's match the smoking behavior/needs of KOOL's Black/young adult target audience.
--50% of Black smokers consume just ten cigarettes per day...
The research provides strong indication that a KOOL 10's represents a major need/opportunity for KOOL.
--50% of KOOL smokers indicated they would be very likely (30%) or somewhat likely (19.3%) to buy a KOOL Kings in a 10's pack at about half the price.
--25% of competitive smokers indicated they would be very likely (12%) or somewhat likely (13.2%) to buy KOOL Kings in a 10's pack at about half the price...
--Demographically, the skew for 10's was young, male, full taste, Kings, unemployed, and pack purchasers. This is consistent with the KOOL target opportunity.
10's represents an opportunity to be a market leader and innovator and re-establish its "in-brand" status.
--Rather than a follow-the-crowd 25's approach, this approach lets KOOL focus on its unique target audience needs.
--The capabilities exist to manufacture a 10's Box (preferred) or a 10's Soft Cup. Judgmentally, the opportunity exists to build a personality for a 10's pack positioned for active young adults -- the Action Pack.
KOOL Kings 10's matches the lower socioeconomic capabilities of the brand's target audience and re-establishes a branded price point well under a dollar.
--Protects against generics intrusion.
--will generate purchase when target audience suffers greatest financial need (just before the next pay check/government check arrives).
Makes trial easier and less costly, especially to lower income target audience consumers for whom trial is more risky...
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| MARKETING RESEARCH REPORT. INNER CITY BLACK CREATIVE EXPLORATORY | |
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Document Date: 16 Jan 1989
Length: 35 pages Bates No. 507119955/9990 |
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This R.J. Reynolds (RJR) market research report shows
how a tobacco company targets minority groups with low income and
educational levels for promotion of its products despite knowing these
products are both addictive and deadly. In this case the minority target
was young, inner-city African Americans.
The report seeks ways to make SALEM cigarette advertising more "appealing and relevant" to young adult inner-city Black smokers, pointing out that "..The declining trend among younger adult Black smokers is key to the company's long-term growth potential." For purposes of this study, RJR conducted focus groups among 18-24 year old (mostly 18-20 year old) "downscale inner city Black smokers" with "annual household incomes of less than $20,000 and no more than a high school education." The showed participants ads with names like "Stepping up," "Fresh Like Lamont," "City Breezin' " and "Smokin' at Percy's Palace" which contained models who were "dressed fashionable, the way people they admire would dress, but not too far out of their reach," to see what they thought of them, and to find out how they could make them more appealing. At one point, the report seeks to explain why most young Blacks go out to nightclubs with groups of friends rather than on a date:
RJR knew, then, that this particular minority group struggled not only with low income and educational levels but also surmised that they suffered from problems with self-esteem. Still the company still sought to sell them cigarettes. Appendix II of the document is a glossary that the writer titled "inner city Black slanguage" that "translates" the language used by this group (for purposes of use in advertising). The "glossary" even interprets physical movements:
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Title: 1990 (900000) New
Marketing Ideas. Summary of Programs.
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Company: R.J. Reynolds Tobacco Company
Document Date: 1989
Length: 23 pages Bates No. RJR 507203449/3471
URL of doc in PDF Format:
http://www.rjrtdocs.com/rjrtdocs/image_downloader.wmt?MODE=PDF&DOC_RANGE=507203449%20-3471&CAMEFROM=1&tab=<!--%20Cannot%20expand%20$Form.tab%20at%20app/view/summary.wmt:148.115:%20Value%20is%20null%20-->
URL of this posting:
http://tobaccodocuments.org/landman/507203449-3471.html#images
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This 1990 R.J. Reynolds Tobacco Company (RJR) marketing document proposes
an assortment of promotional gimmicks aimed at increasing sales of RJR
brands.
One idea was to use personal information (gleaned from RJR's massive database of 40 million smokers) to send each smoker a free gift on his/her birthday: a birthday card and a coupon good for three free packs of an RJR brand. The rationale was:
(The irony of helping a customer celebrate his birthday by helping contribute further to his death was apparently lost on RJR's marketing department.) Other ideas included manipulating "young adult" customers into talking about the brand with their peers by introducing intriguing trivia, puzzles and guessing-game contests conducted through on-pack hints:
Perhaps the most twisted idea, however, was introducing a new brand targeted specifically at "inner-city blacks." This brand was to be more "potent" ("20+ mg tar"). Reasons for this include: "(e.g., Blacks drink malt liquor rather than beer)" and, "Blacks are less concerned with tar and nicotine levels." The cigarettes were to be sold in packs of ten, packed upside down in the package, and the package would "have an inner city look to it--possibly a graffiti look." The rationale for targeting a ten-pack of cigarettes at African-Americans was,
This idea was the basis for RJR's "Uptown" cigarette brand, which was strongly criticized during its test marketing period and ultimately was pulled from the market due to protests. You can read the story of the protests that brought "Uptown" down at http://www.onyx-group.com/Uptown1.htm |
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Posted by Mike Sawyer a tobacco and smoking foe and discussed at the Selma, Alabama City Council in October of 2003, by Mike Sawyer
Please return home very mad at Big Tobacco